Reactivate old account

[Wingless Flight]

Hello, would it be possible to reactivate my old account? The username is Lomesa.

[BlackOak2]

Hello, would it be possible to reactivate my old account? The username is Lomesa.

If there is no longer an email attached to it... it might be impossible. If the email is still attached, by asking for a 'new password', you might be able to do so.

I've pinged admin to see if it's possible.

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If neither of you have seen this yet.

[Wingless Flight]

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The email is still attached to the account, but I can't reactivate it myself. It says I've been manually deactivated. I rehomed and aged out my old breeding program and basically just used the account to send old horses from my current account to, back when I kept running out of space.

I can't remember whether I deactivated it myself or if I just tried to log in one day and I couldn't anymore, and just didn't care because I had upgraded my horse capacity enough to not have to send my horses there anymore.

I thought reactivating the account would be better than starting a new once, since I'd be able to skip the tutorial and have a few upgrades already.

[BlackOak2]

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The email is still attached to the account, but I can't reactivate it myself. It says I've been manually deactivated. I rehomed and aged out my old breeding program and basically just used the account to send old horses from my current account to, back when I kept running out of space.

I can't remember whether I deactivated it myself or if I just tried to log in one day and I couldn't anymore, and just didn't care because I had upgraded my horse capacity enough to not have to send my horses there anymore.

I thought reactivating the account would be better than starting a new once, since I'd be able to skip the tutorial and have a few upgrades already.

You should try the 'forgot password' option then. It'll send an email for that.
That would be what I would do.
But you might still need admin aid.

Good Luck!

[Wingless Flight]

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I've tried changing my password, but it gives me a message saying that my account isn't activated.

Thanks for your suggestions though, you're always so kind and helpful. I'll wait until the admin have time too look into it. I'm not in any kind of hurry. I just want to level up that account for a project in the distant future.

[BlackOak2]

Good Luck then!

[Wingless Flight]

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Just pinging in case this was overlooked.

[Tom]

Deactivated accounts cannot be reactivated.

[Wingless Flight]

Deactivated accounts cannot be reactivated.

That's fine. Would it be possible to remove my email from that account or from your system, because I have no other available email to create an account with.

[Tom]

Deactivated accounts cannot be reactivated.

That's fine. Would it be possible to remove my email from that account or from your system, because I have no other available email to create an account with.

I think I managed to get your account back. Please check for an activation email.