Problem with purchase

[ninjasani]

I just payed to get 600 PT but for some reason I do NOT get the PT... who do I contact to sort this out?
Please help...

[Hazel!]

I just payed to get 600 PT but for some reason I do NOT get the PT... who do I contact to sort this out?
Please help...

If you have the purchase ID (should be in an email receipt), please either ping Tom or Larissa, or use the Help Me tab at the bottom to directly contact them.

If you didn't get an email receipt, please let them know that too.

[ninjasani]

I do not have a purchase ID but I do have a transaction ID and an Invoice ID if that is of any help?

How do I ping someone?

[Hazel!]

Pinging is done in the forums with the quote feature :D

(quote="larissar") (/quote) [using square brackets rather than round]

[ninjasani]

I just payed to get 600 PT but for some reason I do NOT get the PT... who do I contact to sort this out?
Please help...

[ninjasani]

Okay, so I was stupid enough to try again using my card instead of PayPal thinking that might help, but same problem so now I have used up 10$ and no PT

[Tom]

We can help get this sorted out. Can you email support@wincirclegames.com and include your username and the order numbers from both purchase receipts?

[ninjasani]

We can help get this sorted out. Can you email support@wincirclegames.com and include your username and the order numbers from both purchase receipts?

Thank you. I have sent a mail with info.