Player bonuses - How long before I receive them?

[Asgaard]

Hi

I bought some player bonuses about an hour and a half ago and got an email with the confirmation. But how long before I receive them on my profile?
I have read other post where people say they appear at once, so I'm a little concerned...

[Mlloftus]

Hi

I bought some player bonuses about an hour and a half ago and got an email with the confirmation. But how long before I receive them on my profile?
I have read other post where people say they appear at once, so I'm a little concerned...

I would ping the admins and you should bookmark the page

...

[Tom]

We will look into this right away.

[larissar]

Hi

I bought some player bonuses about an hour and a half ago and got an email with the confirmation. But how long before I receive them on my profile?
I have read other post where people say they appear at once, so I'm a little concerned...

What is your order confirmation number from the email? I'll need this number to find out whats going on with your order.

[Asgaard]

Hi

I bought some player bonuses about an hour and a half ago and got an email with the confirmation. But how long before I receive them on my profile?
I have read other post where people say they appear at once, so I'm a little concerned...

What is your order confirmation number from the email? I'll need this number to find out whats going on with your order.

The number is : 649011823

Thank you.

[BlackOak2]

Hi

I bought some player bonuses about an hour and a half ago and got an email with the confirmation. But how long before I receive them on my profile?
I have read other post where people say they appear at once, so I'm a little concerned...

They usually appear almost 'immediately', but it can also take a little time (an hour or two). Ping the admins with your confirmation number and they can check into it, if it hasn't already come through. Or you can also send them a help me and then ping them here that you forwarded one to them. They're generally quick with the help me, but they can also get bogged down with emails at times.

[larissar]

What is your order confirmation number from the email? I'll need this number to find out whats going on with your order.

The number is : 649011823

Thank you.

Thank you. Have a look at your account. You should now see the purchase on your account. Thanks for your support!

[Asgaard]

The number is : 649011823

Thank you.

Thank you. Have a look at your account. You should now see the purchase on your account. Thanks for your support!

I just got them, thank you so much for your help!