Claudebot
Guitargirl1 Offline Visit My Farm Visit My Farm Joined: Mon Apr 08, 2024 10:26 pm Posts: 10

HELP

Post by Guitargirl1 »

I'm not sure how but ALL of my money is gone. I have $0 currently and I had over 2 million. How did this happen and how do I fix it?

PLEASE HELP

My horses also seemed to have disappeared. I have 1 and I know (100% positive) I didn't sell them all. I don't know what's happening but I need it fixed
Claudebot
BlackOak2 Offline
Premium
PremiumPremium Visit My Farm Visit My Farm Joined: Sat Jan 30, 2016 12:41 am Posts: 11158

Re: HELP

Post by BlackOak2 »

Guitargirl1 wrote: Wed Dec 11, 2024 9:07 pm I'm not sure how but ALL of my money is gone. I have $0 currently and I had over 2 million. How did this happen and how do I fix it?

PLEASE HELP

My horses also seemed to have disappeared. I have 1 and I know (100% positive) I didn't sell them all. I don't know what's happening but I need it fixed
Did you have more than one account? You may have moved everybody and your monies over to that account.

Also, you may want to change your password immediately. You never shared your account information? Or left somebody else in charge of it?

Did you go away for awhile? This account of yours has only been active since April of this year.

It appears you do have another account: viewtopic.php?t=43531&start=20
You're also Horsechronicles12?

Perhaps everything is on that one?

Some additional information may be needed to hunt down what happened. Admin may or may not be able to shed additional light on this.

The community is willing to help (they usually are), but definitely check into your other account and also your most recent posts. Just because you said you were transferring everything to this account doesn't mean you actually did. Also take a look into your mailbox, you may be able to hunt down one or more of your horses.
If you can remember any of your horses, there may be more information linked elsewhere that we can use to help you.
Don't forget to check it out!
Quick Start Guide For Newbies
Link to additional information.
BlackOak2's Quick-Links
User avatar
Tom Offline
Admin
AdminAdmin Visit My Farm Visit My Farm Joined: Mon Aug 05, 2013 7:05 pm Posts: 1558

Re: HELP

Post by Tom »

Guitargirl1 wrote: Wed Dec 11, 2024 9:07 pm I'm not sure how but ALL of my money is gone. I have $0 currently and I had over 2 million. How did this happen and how do I fix it?

PLEASE HELP

My horses also seemed to have disappeared. I have 1 and I know (100% positive) I didn't sell them all. I don't know what's happening but I need it fixed
Change your password right away. We can investigate.
Claudebot
larissar Offline
Site Admin
Site AdminSite Admin Visit My Farm Visit My Farm Joined: Tue Mar 19, 2013 12:46 am Posts: 2685

Re: HELP

Post by larissar »

I've investigate the logs and I can see that your horses were all posted for sale on Nov 1, around 6am (Eastern Standard time) with some selling within a few hours and others taking a few weeks to sell. I haven't looked at all the horses but it appears the sales were to various players and not all to the same account.

I can also see that you purchased a horse called April Lily (https://www.horseworldonline.net/horse/profile/4379246) from Countryside Farms on Nov 1 around 6pm (Eastern Standard time) for around 2.3 million. Do you have any affiliation with Countryside Farms?
Claudebot
Guitargirl1 Offline Visit My Farm Visit My Farm Joined: Mon Apr 08, 2024 10:26 pm Posts: 10

Re: HELP

Post by Guitargirl1 »

BlackOak2 wrote: Wed Dec 11, 2024 9:35 pm
Guitargirl1 wrote: Wed Dec 11, 2024 9:07 pm I'm not sure how but ALL of my money is gone. I have $0 currently and I had over 2 million. How did this happen and how do I fix it?

PLEASE HELP

My horses also seemed to have disappeared. I have 1 and I know (100% positive) I didn't sell them all. I don't know what's happening but I need it fixed
Did you have more than one account? You may have moved everybody and your monies over to that account.

Also, you may want to change your password immediately. You never shared your account information? Or left somebody else in charge of it?

Did you go away for awhile? This account of yours has only been active since April of this year.

It appears you do have another account: viewtopic.php?t=43531&start=20
You're also Horsechronicles12?

Perhaps everything is on that one?

Some additional information may be needed to hunt down what happened. Admin may or may not be able to shed additional light on this.

The community is willing to help (they usually are), but definitely check into your other account and also your most recent posts. Just because you said you were transferring everything to this account doesn't mean you actually did. Also take a look into your mailbox, you may be able to hunt down one or more of your horses.
If you can remember any of your horses, there may be more information linked elsewhere that we can use to help you.
Thank you. I moved everything from my other account to this account but it disappeared. NOBODY knew any of my info
Claudebot
Guitargirl1 Offline Visit My Farm Visit My Farm Joined: Mon Apr 08, 2024 10:26 pm Posts: 10

Re: HELP

Post by Guitargirl1 »

larissar wrote: Wed Dec 11, 2024 11:15 pm I've investigate the logs and I can see that your horses were all posted for sale on Nov 1, around 6am (Eastern Standard time) with some selling within a few hours and others taking a few weeks to sell. I haven't looked at all the horses but it appears the sales were to various players and not all to the same account.

I can also see that you purchased a horse called April Lily (https://www.horseworldonline.net/horse/profile/4379246) from Countryside Farms on Nov 1 around 6pm (Eastern Standard time) for around 2.3 million. Do you have any affiliation with Countryside Farms?
I'm not sure. I'm pretty sure I didn't buy the horse because it's not the breed I want or need.
Claudebot
Guitargirl1 Offline Visit My Farm Visit My Farm Joined: Mon Apr 08, 2024 10:26 pm Posts: 10

Re: HELP

Post by Guitargirl1 »

Tom wrote: Wed Dec 11, 2024 9:43 pm
Guitargirl1 wrote: Wed Dec 11, 2024 9:07 pm I'm not sure how but ALL of my money is gone. I have $0 currently and I had over 2 million. How did this happen and how do I fix it?

PLEASE HELP

My horses also seemed to have disappeared. I have 1 and I know (100% positive) I didn't sell them all. I don't know what's happening but I need it fixed
Change your password right away. We can investigate.
I don't remember it
User avatar
Tom Offline
Admin
AdminAdmin Visit My Farm Visit My Farm Joined: Mon Aug 05, 2013 7:05 pm Posts: 1558

Re: HELP

Post by Tom »

Guitargirl1 wrote: Thu Dec 12, 2024 2:50 pm
Tom wrote: Wed Dec 11, 2024 9:43 pm

Change your password right away. We can investigate.
I don't remember it
Use this link to change your password:
ucp.php?mode=sendpassword
Claudebot
Guitargirl1 Offline Visit My Farm Visit My Farm Joined: Mon Apr 08, 2024 10:26 pm Posts: 10

Re: HELP

Post by Guitargirl1 »

Tom wrote: Thu Dec 12, 2024 2:59 pm
Guitargirl1 wrote: Thu Dec 12, 2024 2:50 pm

I don't remember it
Use this link to change your password:
ucp.php?mode=sendpassword
Thank you so much!
User avatar
Tom Offline
Admin
AdminAdmin Visit My Farm Visit My Farm Joined: Mon Aug 05, 2013 7:05 pm Posts: 1558

Re: HELP

Post by Tom »

What device do you play the game with and does anyone else have access to it?

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