It won't let me take a turn

[Ocean river]

Can someone please explain why I can't take a turn I've tried logging out then back in I also tried to refresh the page and nothing is working please help me

[BlackOak2]

Can someone please explain why I can't take a turn I've tried logging out then back in I also tried to refresh the page and nothing is working please help me

First, a reminder, you posted this in the Guide section of our help and not the Questions section of our help. Please keep that in mind for next time.

You're still a newbie, but not exactly new, so I'm assuming this is a new problem. If this is a new problem, it sounds like your browser might need an update. Or, also, try clearing your cache.

Check another browser though, you might find everything works perfectly.

Also... is there a warning that pops up? The game won't let us take a turn if we'll go into a negative balance. So if you're low on money, strip all the food from your horses and try again.

Does any of this help?

[BlueRiverSky]

Can someone please explain why I can't take a turn I've tried logging out then back in I also tried to refresh the page and nothing is working please help me

First, a reminder, you posted this in the Guide section of our help and not the Questions section of our help. Please keep that in mind for next time.

You're still a newbie, but not exactly new, so I'm assuming this is a new problem. If this is a new problem, it sounds like your browser might need an update. Or, also, try clearing your cache.

Check another browser though, you might find everything works perfectly.

Also... is there a warning that pops up? The game won't let us take a turn if we'll go into a negative balance. So if you're low on money, strip all the food from your horses and try again.

Does any of this help?

Yeah but like I have 34 million and I still can't take a turn Ocean river is my side account

[BlackOak2]

First, a reminder, you posted this in the Guide section of our help and not the Questions section of our help. Please keep that in mind for next time.

You're still a newbie, but not exactly new, so I'm assuming this is a new problem. If this is a new problem, it sounds like your browser might need an update. Or, also, try clearing your cache.

Check another browser though, you might find everything works perfectly.

Also... is there a warning that pops up? The game won't let us take a turn if we'll go into a negative balance. So if you're low on money, strip all the food from your horses and try again.

Does any of this help?

Yeah but like I have 34 million and I still can't take a turn Ocean river is my side account

No warnings then... your main account works fine... you've cleared your cache... have browser pop-ups turned on (this proven by the fact that the main account on the same browser still works fine)...

Then this would definitely be an admin check-in.

Sorry I couldn't help further.

Bump it over to the bugs forum with a link to this topic and admin should get to it. They will always check the bugs forum, even if they don't respond.

[BlueRiverSky]

Yeah but like I have 34 million and I still can't take a turn Ocean river is my side account

No warnings then... your main account works fine... you've cleared your cache... have browser pop-ups turned on (this proven by the fact that the main account on the same browser still works fine)...

Then this would definitely be an admin check-in.

Sorry I couldn't help further.

Bump it over to the bugs forum with a link to this topic and admin should get to it. They will always check the bugs forum, even if they don't respond.

Ok thx so much