Purchased Pony Tokens and have not received them

Emiliares Visit My Farm Visit My Farm Joined: Thu Dec 28, 2017 11:24 pm Posts: 42

Post by Emiliares » Tue Dec 24, 2019 1:58 pm

Hello,
I purchased 600 pony tokens earlier today and didn't receive them. I payed with my credit card (visa) and MyCommerce Share-it-order number is: 632445613. Payment has left my account but I didn't receive the tokens.

Please help!

Veterinarian Visit My Farm Visit My Farm Joined: Sun Jan 27, 2019 2:18 pm Posts: 2793

Re: Purchased Pony Tokens and have not received them

Post by Veterinarian » Wed Jan 01, 2020 9:31 pm

Emiliares wrote:Hello,
I purchased 600 pony tokens earlier today and didn't receive them. I payed with my credit card (visa) and MyCommerce Share-it-order number is: 632445613. Payment has left my account but I didn't receive the tokens.

Please help!

Did you get this fixed? Or should I ping an admin?

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Sawd10
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Visit My Farm Visit My Farm Joined: Sun Nov 04, 2018 7:02 pm Posts: 4263

Re: Purchased Pony Tokens and have not received them

Post by Sawd10 » Wed Jan 01, 2020 9:36 pm

Emiliares wrote:Hello,
I purchased 600 pony tokens earlier today and didn't receive them. I payed with my credit card (visa) and MyCommerce Share-it-order number is: 632445613. Payment has left my account but I didn't receive the tokens.

Please help!

I'll ping the admins.. See if they can help.

Tom wrote:.

larissar wrote:.

Hi, Admins! Please read the original message by Emiliares. Thanks!
Message to Emiliares: Make sure and check this often... The Admins do not ping you.

Veterinarian Visit My Farm Visit My Farm Joined: Sun Jan 27, 2019 2:18 pm Posts: 2793

Re: Purchased Pony Tokens and have not received them

Post by Veterinarian » Wed Jan 01, 2020 9:37 pm

Sawd10 wrote:
Emiliares wrote:Hello,
I purchased 600 pony tokens earlier today and didn't receive them. I payed with my credit card (visa) and MyCommerce Share-it-order number is: 632445613. Payment has left my account but I didn't receive the tokens.

Please help!
I'll ping the admins.. See if they can help.
Hi, Admins! Please read the original message by Emiliares. Thanks!
Message to Emiliares: Make sure and check this often... The Admins do not ping you.

Lol

I did not ping them because this might already have been sold

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Sawd10
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Visit My Farm Visit My Farm Joined: Sun Nov 04, 2018 7:02 pm Posts: 4263

Re: Purchased Pony Tokens and have not received them

Post by Sawd10 » Wed Jan 01, 2020 9:38 pm

Veterinarian wrote:
Sawd10 wrote: I'll ping the admins.. See if they can help.
Hi, Admins! Please read the original message by Emiliares. Thanks!
Message to Emiliares: Make sure and check this often... The Admins do not ping you.
Lol I did not ping them because this might already have been sold

Guess I should have waited.

You had the better idea.

Veterinarian Visit My Farm Visit My Farm Joined: Sun Jan 27, 2019 2:18 pm Posts: 2793

Re: Purchased Pony Tokens and have not received them

Post by Veterinarian » Wed Jan 01, 2020 9:40 pm

Sawd10 wrote:
Veterinarian wrote: Lol I did not ping them because this might already have been sold
Guess I should have waited. You had the better idea.

Do not worry about it, if it has already been fixed then the admins will understand you are just looking out for other players

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