Pinging people

Thundering Horses 2
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Visit My Farm Visit My Farm Joined: Mon May 13, 2019 6:39 pm Posts: 726

Website: https://www.youtube.com/channel/UCCzHbwihPXqWLh5q3GreGkg

Post by Thundering Horses 2 » Fri Jul 12, 2019 3:04 pm

Tom wrote:Help

Larissar wrote:Help

Thundering Hooves wrote:Help

So I have bought Shadow_Hills Poney tokens and they have not shown up please help me.

Shadow_Hills Visit My Farm Visit My Farm Joined: Thu Mar 28, 2019 8:40 pm Posts: 408

Re: Pinging people

Post by Shadow_Hills » Fri Jul 12, 2019 3:06 pm

Thundering Hooves2 wrote:
Tom wrote:Help

Larissar wrote:Help

Thundering Hooves wrote:Help
So I have bought Shadow_Hills Poney tokens and they have not shown up please help me.

I've refreshed multiple times and tried logging out and logging back in and I still don't have the 500 Pony Tokens

larissar
Site Admin

Visit My Farm Visit My Farm Joined: Tue Mar 19, 2013 12:46 am Posts: 2691

Re: Pinging people

Post by larissar » Sat Jul 13, 2019 1:37 am

Can you tell me your order number and I'll have this corrected for you. The order number should be in the email you received confirming the purchase.

Thundering Horses Visit My Farm Visit My Farm Joined: Tue Oct 23, 2018 4:54 pm Posts: 1198

Re: Pinging people

Post by Thundering Horses » Sun Jul 14, 2019 1:14 am

larissar wrote:Can you tell me your order number and I'll have this corrected for you. The order number should be in the email you received confirming the purchase.

I will

Thundering Horses Visit My Farm Visit My Farm Joined: Tue Oct 23, 2018 4:54 pm Posts: 1198

Re: Pinging people

Post by Thundering Horses » Mon Jul 15, 2019 1:34 pm

larissar wrote:Can you tell me your order number and I'll have this corrected for you. The order number should be in the email you received confirming the purchase.

Receipt number

5214-1241-9766-1530

Save this receipt in case you need to contact Digital River GBP GMBH or PayPal customer service.

Invoice ID: 606073843

Thundering Horses Visit My Farm Visit My Farm Joined: Tue Oct 23, 2018 4:54 pm Posts: 1198

Re: Pinging people

Post by Thundering Horses » Sun Jul 21, 2019 1:57 am

larissar wrote:Can you tell me your order number and I'll have this corrected for you. The order number should be in the email you received confirming the purchase.

I have posted the order number I hope it's the right one

larissar
Site Admin

Visit My Farm Visit My Farm Joined: Tue Mar 19, 2013 12:46 am Posts: 2691

Re: Pinging people

Post by larissar » Sun Jul 21, 2019 2:14 am

This should be corrected now it appears the username was entered without the underscore (_). Let me know if you have any issues.

Shadow_Hills Visit My Farm Visit My Farm Joined: Thu Mar 28, 2019 8:40 pm Posts: 408

Re: Pinging people

Post by Shadow_Hills » Sun Jul 21, 2019 2:15 am

larissar wrote:This should be corrected now it appears the username was entered without the underscore (_). Let me know if you have any issues.

Thank you so much!

Thundering Horses Visit My Farm Visit My Farm Joined: Tue Oct 23, 2018 4:54 pm Posts: 1198

Re: Pinging people

Post by Thundering Horses » Sun Jul 21, 2019 2:23 pm

larissar wrote:This should be corrected now it appears the username was entered without the underscore (_). Let me know if you have any issues.

THANK YOU!